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Terms & Conditions

Welcome to JP Travels! By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Introduction

These Terms & Conditions govern your use of our website and the services provided by JP Travels. By booking any services, making inquiries, or using our website, you agree to these terms, as well as our Privacy Policy.

2. Services Provided

JP Travels offers travel packages, tours, car rental services, and holiday booking services. The specific services offered include, but are not limited to:

  • Custom tour packages (domestic and international)
  • Car rental services
  • Hotel bookings
  • Sightseeing tours and transfers
  • Travel planning assistance

3. Booking and Payment

  • Booking Process: All bookings must be made through our website or by contacting our customer support team. Upon booking, a confirmation email will be sent with details of your tour package, car rental, or service.
  • Payment Terms: Payments for bookings must be made in full at the time of booking unless otherwise specified. Payments can be made via credit card, debit card, or other payment methods supported on the website. Payments are processed securely via third-party payment processors.
  • Refund and Cancellation Policy:
    • Cancellation by Customer: If you wish to cancel your booking, please refer to our Cancellation Policy for terms regarding refunds.
    • Cancellation by JP Travels: If we need to cancel your booking for reasons beyond our control, you will be notified, and we will either refund your payment or offer a similar alternative package.

4. Customer Responsibilities

  • Accurate Information: Customers are responsible for providing accurate information during the booking process, including contact details and travel preferences.
  • Travel Documents: It is the customer’s responsibility to ensure they have the correct travel documents (e.g., passport, visa) for international trips. JP Travels is not liable for any issues arising from incorrect or incomplete documentation.
  • Health and Safety: Customers must adhere to the safety regulations and guidelines provided during their trip. JP Travels is not responsible for any health issues or accidents occurring during the tour unless caused by negligence on our part.

5. Prices and Fees

  • Pricing: All prices displayed on our website or quoted by our customer support team are in Indian Rupees (INR) or as otherwise stated. Prices are subject to change without prior notice, but once confirmed, the price of your package will not change.
  • Additional Fees: Additional services (such as airport transfers, extra excursions, and meals not included in the package) may incur additional charges, which will be communicated to you at the time of booking.

6. Modification of Packages

  • Changes to Bookings: If you wish to change any aspect of your booking after confirmation (e.g., dates, destination, package), please contact us at least 7 days before your scheduled trip. Changes are subject to availability and may incur additional charges.
  • Modifications by JP Travels: While we make every effort to deliver services as advertised, we reserve the right to make minor changes to itineraries, accommodation, or transportation due to unforeseen circumstances, without compromising the quality of the package.

7. Liability

  • Limitation of Liability: JP Travels will not be liable for any losses, damages, or delays arising from:
    • Weather conditions
    • Flight cancellations or delays
    • Actions or omissions by third-party service providers
    • Personal injury, property damage, or loss during the trip
  • Force Majeure: JP Travels will not be held responsible for failures or delays in performance due to circumstances beyond our control, including, but not limited to, acts of nature, war, civil unrest, or government actions.

8. Indemnity

By using our services, you agree to indemnify and hold harmless JP Travels, its directors, employees, agents, and contractors from any claims, actions, or liabilities arising from your use of our services, bookings, or participation in tours.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Modifications to Terms & Conditions

JP Travels reserves the right to modify or update these Terms & Conditions at any time. All changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page periodically to stay informed about any updates.

11. Governing Law and Dispute Resolution

These Terms & Conditions will be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms & Conditions will be subject to the exclusive jurisdiction of the courts in Mumbai, India.

12. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

 

By using our services, you acknowledge that you have read and agree to these Terms & Conditions.